Export your data, and close your account

1. 1Open Settings then Data & Privacy.
2. 2Choose Open exports to reach Reports, where properties, tenants, payments, agreements and maintenance can be exported as CSV or PDF.
3. 3Below Starter, this shows Upgrade to export instead; payment history itself stays visible on every plan, it is the full export that needs Starter.

1. 1On the same page, choose Request account deletion.
2. 2Type DELETE to confirm. This signs you out of every device immediately and switches off auto-renewal, so you are not charged again.
3. 3Your account is then permanently erased in 30 days. Signing back in at any point before that offers to restore it instead.

Payment and lease records are kept in anonymised form after deletion, because Zambian tax rules require it and your tenants may need them. Everything else, your profile, settings, documents and photos, is erased.

If 2FA is on, you verify before the request is accepted.

NoteA banner offering the same undo appears if you ever return to a session that predates the lock, so there is more than one way back before the 30 days are up.