Tezeka is your property operating system, with rent, agreements, maintenance, deposits, reporting and delegation in one place. Here's how the core pieces fit together.
Chapters
10
Guides in depth
26
Reading, in depth
50 min
Updated
September 2026
Where to start
The order that works
Each step builds on the one before it. Follow them in order the first time; after that, go straight to the chapter you need.
1
Properties & tenants
Add properties and tenants, the foundation for everything else.
2
Create & sign leases
Generate a lease, signed online, sealed and verifiable.
3
Track rent & payments
Automatic reminders; tenants send proof and it's recorded.
Portfolio view and tax summaries for business and residential rentals.
6
Delegate to agents
Invite agents with scoped access and owner approval.
7
Document vault
Encrypted store for leases, receipts, titles and IDs.
8
Your plan
Scale from a single property to a large portfolio.
In one place
Everything Tezeka handles
Leases, deposits, reminders, payments, maintenance, agent requests and reports, all in one place. Some features depend on your plan.
Lease signing
Deposit records
Rent reminders on WhatsApp
Payment records
Payment confirmation
Maintenance issues
Agent request approvals
Monthly rent statements
Tax summaries
01
Chapter 1
Add your first property
Everything else attaches to a property, so start here.
Open Properties in the sidebar, then choose Add property.
On Structure, pick the closest match: a standalone house, an apartment block or flats, student accommodation, commercial space, or agricultural land. This sets sensible defaults you can adjust, and it decides whether the property holds one tenancy or several.
On Property details, give it the name you would actually say out loud, the one a caretaker or an agent would recognise, and the address as it should appear on a signed lease.
On Review & photos, add photographs of the condition before anyone moves in, then save. Tezeka shows a capacity review first, so you can see the effect on your plan before the property is created.
Open Tenants, then Add tenant. You can create the profile now and assign a property later.
Choose New tenant if they are about to sign a lease through Tezeka for the first time, or Existing tenant if they are already renting from you.
Fill in Full name, then say whether the tenancy is in the name of an individual or an organisation.
Set ID type and enter the number, then the phone number and email address. Tezeka encrypts the identity number before storing it and masks it once saved.
Generating the document, and what the tenant does next.
Open Agreements and start a new one, then pick the property and the tenant you added.
Set the rent, the frequency and the lease dates. Use the Tezeka template, or paste your own wording. The record keeps track of which you used, because it changes what Tezeka is attesting to: with your own wording it vouches for the signing and the document integrity, not for the terms.
Send the lease. The tenant gets a private link and works through three steps on their phone: Verify, Review, then Sign.
At Verify, Tezeka emails them a one-time code, valid for ten minutes with five attempts. It only goes to the contact you used for the agreement.
Once they sign, the signed PDF is stored against the agreement and the tenancy becomes active. You will find it later under Agreements or in the Vault.
Once a lease is active, Tezeka reminds the tenant over WhatsApp as rent falls due. There is no email fallback, so a tenant on a number that cannot receive WhatsApp will need chasing another way.
When they pay you and send proof, it appears in Payments as a recorded payment. At this point it is a claim, not a confirmed one.
Open the payment, look at the evidence they attached against what actually reached your account, and confirm it. Rent status, statements and arrears all follow from your confirmation.
For a tenant who pays cash or will never send a screenshot, record the payment yourself from Payments. The record is the same either way, and the audit trail notes who entered it.
Record the deposit against the tenancy when you take it, so the amount held is never a matter of memory.
When the tenancy ends, compare the property against the move-in photographs from chapter 01.
Record any deduction against the same tenancy with the reason attached, then record the balance returned. Both sides then have the same account of what happened.
Add the people you use under Vendors first, so they are findable later by anyone who takes over the property.
Open Maintenance and log the issue against the property, with a photograph of the problem.
Assign it to a vendor and track it through to completion.
Add an after photograph when the work is finished. The before-and-after pair is what settles both a tenant who says nothing was done and a deduction at the end of a tenancy.
For when someone else runs the property day to day.
Open Agents and invite them, then assign only the properties they should handle. They will not see your other properties, your billing, your plan, or your portfolio view.
When the agent tries to change something that affects your records, it becomes an approval request rather than a change. They cannot approve their own.
Review the request, then approve or decline it. The decision is recorded against your account with a timestamp, so delegation never costs you the thread.
08
Chapter 8
Produce a rent statement or a tax summary
What to reach for when a tenant or an accountant asks.
Open Reports for the monthly rent statement: what was due, what you confirmed, and what is outstanding, per property. This is on every plan, and it is the one to use when a tenant disputes a balance.
Open Tax & compliance for summaries that organise the same confirmed figures towards a ZRA rental-income filing. These begin on Growth, with the annual summary on Pro.
Check the figures against your own records before sending anything on. Only confirmed payments count, so an unconfirmed payment is missing income.
Every signed lease carries a QR code and a reference. Give whoever is asking either one; they need no account and no login.
Scanning or typing the reference confirms that a Tezeka agreement exists, whether it is signed, when it was signed, and whether the wording was Tezeka's or yours. Names, address, rent and dates are never shown, so verifying does not expose your deal.
To prove a particular copy is the real one, have them upload the PDF they were handed. Only a byte-for-byte match releases the issuance seal.
10
Chapter 10
Check your plan before you grow
Two thresholds change how you work, not just how much you store.
Open Plan Features to see your current plan, what it includes and how much of your limit you are using.
Plan for the two thresholds that change your workflow rather than your storage: agent delegation opens at Growth, and tax summaries at Growth with the annual summary at Pro.
When you add a property that would take you past your limit, the capacity review on the last step tells you before you save, so you are never surprised after the fact.
In depth
One task, start to finish
Each guide takes one task all the way through, with the real screens from the demo account and what to do when something goes wrong.
