Book an inspection, and schedule preventive maintenance

1. 1On the property, open Inspections and choose Book an inspection.
2. 2Pick the kind: routine check, move-in, move-out, maintenance follow-up, or compliance/insurer, then the date, notice days and, if you use one, an inspector's name.
3. 3Save it. The tenant is given notice automatically before the visit; if the visit is too soon to wait for that, choose Send notice to give it right away.

1. 1After the visit, open the inspection and answer What did you find?.
2. 2Record the outcome, completed or no access, and write up the findings.
3. 3Leave Raise tickets on and Tezeka turns each fault you found into a maintenance ticket automatically, sent into the same triage and vendor loop as an issue logged directly.

NoteMaintenance tickets need an active plan with maintenance logging. Every plan has it, but if tickets ever cannot be raised, Tezeka still saves the inspection and tells you so, rather than losing the findings.

1. 1Choose Add schedule, name the asset, pick how often it needs doing, and set the next due date.
2. 2When it is done, choose Mark done; the next due date rolls forward on its own cadence.
3. 3Pause a schedule for an asset that is out of service, and Resume it when it is back.

For recurring servicing, a borehole, a generator, a water tank, Preventive maintenance on the property keeps a due date that alerts you in Guardian and on WhatsApp when it lapses, instead of relying on memory between tenant reports.