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Network

Flagship 04

The part of Tezeka that finds the right vendor for a repair, and shows why.

Network finds a vendor for the job and shows why they fit.

Find vendors by service and neighbourhood. Compare reputation and recorded job history, with match reasons that explain why a vendor fits a maintenance issue.

The vendor network is on every plan, Solo included.

On the screen

  1. A tier earned from finished jobs
  2. Reputation from resolved work
  3. Contact only when you open a profile
A vendor profile in Tezeka for Lusaka Pipe Works, with its earned tier and reputation. Demo data.

Entry 01 · What it weighs

What decides which vendor comes first

Every suggestion comes with its reasons, taken from the issue, the property and work that happened on Tezeka.

  1. Trade

    The kind of work the issue needs, read from how it was described.

    Shown as: Plumbing for this issue

  2. Area

    Whether the vendor covers the property's neighbourhood or city.

    Shown as: Covers Libala

  3. Your team

    The vendors you have made your standing choice come first.

    Shown as: Your standing vendor

  4. Rehire

    How many landlords who hired them would hire them again.

    Shown as: 95% would rehire

  5. History

    Previous jobs at this property, and completion across all their jobs.

    Shown as: 2 previous jobs at this property

  6. Cost and time

    The typical cost, and the days a job takes to resolve, from finished work.

    Shown as: Expected K350–550 · typically resolves in 3 days

Examples use fictional records.

Entry 02 · How it works

How a repair goes from reported to done

  1. Describe it

    Log the issue in your own words, such as a geyser leaking in flat 3. Network reads the trade from it.

  2. See who fits

    Matching vendors appear with their reasons: the trade, the area, their record and your history with them.

  3. Ask or assign

    Request a quote, accept one, or assign a vendor you already trust.

  4. Rate the work

    When the job is resolved, your rating joins their record. Ratings exist only against finished jobs.

Find a vendorHigh urgency

Leaking bathroom pipe

Libala House, Libala · read as plumbing

Lusaka Pipe Works

Portfolio-ready · 4.8 from 42 rated jobs

  • Plumbing for this issue
  • Covers Libala
  • 95% would rehire
  • 2 previous jobs at this property
  • Typically resolves in 3 days
  • Expected K350–550
Request a quoteAssign

Resolved jobs ask the landlord who hired the vendor for a rating: on time, would rehire, rework needed.

Demo data

Entry 03 · How a vendor earns its place

How vendors earn their standing

Four tiers, worked out live from ratings on finished jobs. A Tezeka-verified badge is granted separately by Tezeka and plays no part in the tier.

What it takes

  • Listed in the network, with services and areas
  • No finished Tezeka jobs yet

What it means for you

Visible in every search, ranked below vendors with finished, rated work. New vendors are never hidden.

Ratings come only from landlords who hired the vendor for a Tezeka job. Vendors cannot rate themselves or ask for reviews.

Entry 04 · The scorecardProfessional

Your vendors, ranked by the work they have done

Your vendors ranked by completion time, cost against estimate and repeat use, from the jobs you have run. When something breaks, the answer is already written down.

Vendor scorecardYour portfolio · September

Vendor ranking

RankVendorResolves inAgainst estimateJobs
1Lusaka Pipe WorksPlumbing3 days4% under6
2Zambezi RoofingStructural6 days2% over3
3Makeni Steel WorksStructural9 days11% over2

An example scorecard with fictional records

Three lines it does not cross

  1. It never shows a rating that is not tied to a finished job.

  2. It never reveals which landlord left a rating.

  3. It never reports a number it cannot measure, such as a response time nobody recorded.

Network, plan by plan

What each plan adds to Network

Compare every plan
  1. Solo

    K99 a month

    Includes

    • Search by service and neighbourhood, with match reasons
  2. Starter

    K229 a month

    Adds

    • Verified ratings tied to finished jobs
  3. Professional

    K1,599 a month

    Adds

    • The vendor performance scorecard

Questions landlords ask about Network

How are vendors ranked?
Tezeka-verified vendors first, then by earned tier, then by rating, weighted towards recent and larger jobs, then by volume. Unrated vendors appear last but are never hidden.
Who can see the ratings I leave?
Other landlords see the vendor's figures, never who left which rating.
When can I see a vendor's phone number?
When you open their profile. Search results never carry contact details.
Is Network on my plan?
The vendor network is on every plan. Verified ratings and the scorecard arrive with the plans shown above.

Next · Flagship 01

Guardian

Rent, leases, repairs, payments, occupancy and compliance, watched, with a reason and a next step for anything that needs you.

Read about Guardian
The other flagships